Title :
Cloud Maturity Model
Author :
Duarte, Alexandre ; da Silva, Miguel Mira
Author_Institution :
Dept. de Eng. Inf., Inst. Super. Tecnico, Lisbon, Portugal
fDate :
June 28 2013-July 3 2013
Abstract :
Organizations are struggling to move and manage their IT Services and/or IT-enabled Services to the Cloud, slowing the adoption of Cloud services. In our research we intend to help organizations adopt Cloud services and demystify fears and concerns. In order to accomplish this, we propose a method based on the Outsourcing Lifecycle and the continuous approach of the Capability Maturity Model Integrated (CMMI) models, resulting in a Cloud Maturity Model. The model allows organizations to know which processes need to be performed, and how they should be improved when moving and managing services in the Cloud. To evaluate the Cloud Maturity Model we performed a set of twelve semi-structured interviews with seven Cloud clients and five suppliers. Although some changes were suggested, the interviews allowed us to conclude that the model was accepted by the interviewees.
Keywords :
Capability Maturity Model; DP management; cloud computing; CMMI models; IT service management; capability maturity model integrated models; cloud maturity model; outsourcing lifecycle; Capability maturity model; Cloud computing; Computational modeling; Interviews; Organizations; Outsourcing; Standards organizations; Cloud Computing; IT Services; IT-enabled Services; Lifecycle; Maturity Model; Outsource;
Conference_Titel :
Cloud Computing (CLOUD), 2013 IEEE Sixth International Conference on
Conference_Location :
Santa Clara, CA
Print_ISBN :
978-0-7695-5028-2
DOI :
10.1109/CLOUD.2013.46