Title :
Customized SLAs in Cloud Environments
Author :
Mavrogeorgi, Nikoletta ; Alexandrou, Vasileios ; Gogouvitis, Spyridon ; Voulodimos, Athanasios ; Kiriazis, Dimosthenis ; Varvarigou, Theodora ; Kolodner, Elliot K.
Author_Institution :
Dept. of Electr. & Comput. Eng., Nat. Tech. Univ. of Athens, Athens, Greece
Abstract :
Nowadays, the demand for online storage is increasing. Customers store their data and can retrieve them anytime and from anywhere without having to care about back up and data recovery. SLAs between Cloud providers and customers determine the level of service guaranteed by the former. A customer can be anyone from an individual person to enterprises. Customers have different needs and preferences. Our proposed system permits the creation and enforcement of customized SLAs, where customers choose the requirements that they need fulfilled. The proposed SLAs are associated with content terms pertaining to the nature of the content of the data stored. SLA enforcement is based on rules that are updated in runtime in order to proactively detect possible SLA violations and handle them in an appropriate manner.
Keywords :
cloud computing; contracts; customer services; information retrieval; storage management; SLA customization; SLA enforcement; SLA violation detection; cloud environment; cloud provider; customer service; data retrieval; online data storage; Availability; Communications technology; Containers; Measurement; Media; Medical services; Monitoring; Cloud; SLA Management; SLA schema; content centric storage; policies; proactive SLA violation detection;
Conference_Titel :
P2P, Parallel, Grid, Cloud and Internet Computing (3PGCIC), 2013 Eighth International Conference on
Conference_Location :
Compiegne
DOI :
10.1109/3PGCIC.2013.45
