Patients-pharmacists interactive communication system for remote medication support

Telecommunication systems for the pharmacists to support the outpatient medical treatment have been gaining attention. However in the conventional systems, low usability and interactivity of the system became key problems to support medication. In this research, we developed a patients-pharmacists interactive communication system and investigated it´s benefit through a 2-month field trial. We carried out the trial for thirty-five outpatients plus their family, and four pharmacists in a dispensing pharmacy in Yokohama. The result showed high effectiveness of the proposed user-interface to the medication compliance and adherence.