Challenges in Performance Analysis in Enterprise Architectures

This paper reviews the support for modeling KPI-related concepts in several enterprise modelling approaches and enterprise architecture frameworks. The scarcity of KPI modeling in EA approaches led us to open our scope of investigation to proposals in Business Process Management (BPM) area. Inside each approach, we first describe how these efforts propose to align goal-related concepts with KPI-related concepts (if the approach presents some kind of support for goal modeling). Further, the conceptual characterization for modeling KPI-related concepts in the context of EA models is also explored. Finally, we devote some considerations on how the KPI-related concepts are used to measure the properties of the EA elements and evaluate the achievement of goals. We conclude the paper proving challenges for the conceptual representation of a KPI modeling language that aims at measuring goal satisfaction the context of EA models.