• DocumentCode
    660778
  • Title

    Predicting Spending Behavior Using Socio-mobile Features

  • Author

    Singh, V.K. ; Freeman, Lindsay ; Lepri, Bruno ; Pentland, Alex Sandy

  • Author_Institution
    Media Lab., Massachusetts Inst. of Technol., Cambridge, MA, USA
  • fYear
    2013
  • fDate
    8-14 Sept. 2013
  • Firstpage
    174
  • Lastpage
    179
  • Abstract
    Human spending behavior is essentially social. This work motivates and grounds the use of mobile phone based social interaction features for classifying spending behavior. Using a data set involving 52 adults (26 couples) living in a community for over a year, we find that social behavior measured via face-to-face interaction, call, and SMS logs, can be used to predict the spending behavior for couples in terms of their propensity to explore diverse businesses, become loyal customers, and overspend. Our results show that mobile phone based social interaction patterns can provide more predictive power on spending behavior than often-used personality based features. Obtaining novel insights on spending behavior using social-computing frameworks can be of vital importance to economists, marketing professionals, and policy makers.
  • Keywords
    behavioural sciences computing; consumer behaviour; mobile computing; SMS logs; call logs; face-to-face interaction; human spending behavior; mobile phone; social behavior; social interaction pattern; social-computing framework; socio-mobile feature; Accuracy; Bluetooth; Business; Communities; Cultural differences; Mobile communication; Mobile handsets; Behavioral marketing; Customer Behavior; Reality Mining; Social Computing; Social behavior; Social spending; Spending behavior;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Social Computing (SocialCom), 2013 International Conference on
  • Conference_Location
    Alexandria, VA
  • Type

    conf

  • DOI
    10.1109/SocialCom.2013.33
  • Filename
    6693330