Title :
Mood-based e-commerce: A new approach for sub-personality-based marketing
Author :
Yamakami, Toshihiko
Author_Institution :
Software Solutions, ACCESS Nakase, Chiba, Japan
Abstract :
E-commerce has been growing and has reached a point of new motivational approaches that explore a frontier of marketing. Such new approaches include sub-personality-based marketing, which addresses the multi-faceted personalities of human beings. The author explores sub-personality-based e-commerce in order to develop deeper insight into human behavior. Emotion is a fundamental factor in Internet services. In E-commerce, positive emotion is a driving factor for generating sales. In order to facilitate effective emotion-based e-commerce, the author analyzes two dimensions of motivational direction. From the quadrants of these two dimensions, the author extracts three factors: energization, healing, and change. The author proposes an emotion-centric commerce concept that focuses on these three factors, and discusses the framework and business models upon which it is based.
Keywords :
Internet; consumer behaviour; electronic commerce; sales management; Internet services; business models; emotion-based e-commerce; emotion-centric commerce; human behavior; human beings; mood-based e-commerce; multifaceted personalities; positive emotion; sales generation; subpersonality-based e-commerce; subpersonality-based marketing; Advertising; Context; Electronic commerce; IEEE Computer Society; Mood;
Conference_Titel :
Digital Information Management (ICDIM), 2013 Eighth International Conference on
Conference_Location :
Islamabad
Print_ISBN :
978-1-4799-0613-0
DOI :
10.1109/ICDIM.2013.6694025