Title :
Lower bounds for estimating workforce size in a 24/7 company
Author :
Lozano, Jose ; Gomez, Ariel ; Pino, Rosario ; Puente, J. ; Ponte, B.
Author_Institution :
Dept. of Bus. Adm., Univ. of Oviedo, Gijon, Spain
Abstract :
A company providing services in a 24/7 basis faces the problem of determining what are the workers prerequisites per shift, and after that estimating the lower bounds of workforce size that could provide the continuous service. In this paper we solve the estimating problem according to characteristics of the contraction, vacation period and degree of absenteeism.
Keywords :
human resource management; 24-7 company; absenteeism degree; contraction; vacation period; workers prerequisites; workforce size estimation; Algorithm design and analysis; Companies; Contracts; Estimation; Fatigue; Planning; 24/7 services; Workforce size;
Conference_Titel :
Industrial Engineering and Engineering Management (IEEM), 2013 IEEE International Conference on
Conference_Location :
Bangkok
DOI :
10.1109/IEEM.2013.6962695
