A survey on mobile users´ software quality perceptions and expectations

Author

Nitze, Andre ; Schmietendorf, Andreas

Author_Institution

Dept. of Cooperative Studies, Berlin Sch. of Econ. & Law, Berlin, Germany

fYear

2015

fDate

13-17 April 2015

Firstpage

1

Lastpage

2

Abstract

Software quality can be looked at from many perspectives. Software quality assurance techniques can improve internal and external quality properties of applications. However, the users´ perceptions of and expectations on the resulting software product are pivotal to the products´ economic success. In this contribution the results of a survey on quality aspects of mobile applications (apps) with 144 participants are presented. The results are discussed in terms of implications for developers and product managers of mobile application development projects. This work is based on a previous evaluation of mobile quality assurance aspects of mobile application development.

Keywords

mobile computing; quality assurance; software quality; mobile application development projects; mobile user software quality expectations; mobile user software quality perceptions; software product; software quality assurance techniques; Computer crashes; Data privacy; Mobile communication; Q-factor; Robustness; Smart phones; Software quality; mobile; software quality assurance; survey;

fLanguage

English

Publisher

ieee

Conference_Titel

Software Testing, Verification and Validation Workshops (ICSTW), 2015 IEEE Eighth International Conference on

Conference_Location

Graz

Type

conf

DOI

10.1109/ICSTW.2015.7107417

Filename

7107417