A hybrid and distributed architecture for an interoperable One-Stop E-government portal

An effective e-government platform provides greater access to government services among citizens, businesses, and tourists. However, most e-government portals lack in integration and interoperability. This problem causes each government agency has its own portal. It prevents to provide services in a single access point. This paper proposes a one-stop e-government architecture that integrates one-stop portal, e-government service application, and e-government service provider. The architecture provides seamless integration and interoperability of e-government services among different government agencies using hybrid distributed e-government architecture. Finally, this work presents the proof-of-concept of the proposed architecture and a prototype case study in the Malaysian One-Stop E-government (MyOneEG) system as a case study.