• DocumentCode
    710246
  • Title

    Critical Success Factors for Location-Based Services in Saudi Arabia

  • Author

    Alghannam, Soumayah F. ; Alawadh, Mona I. ; Alwedaah, Dalal A. ; Alotaibi, Mutlaq B.

  • Author_Institution
    Imam Muhammad Ibn Saud Islamic Univ. (IMSIU), Riyadh, Saudi Arabia
  • fYear
    2015
  • fDate
    13-15 April 2015
  • Firstpage
    515
  • Lastpage
    521
  • Abstract
    Today, most users are looking for applications on demand, technology support, and real-time applications. Location based services (LBS) are an emerging technology which affects business needs as well as customer needs. Applications using LBS serve customers in real-time based on their locations. This paper will study and measure the critical success factors of LBS in Saudi Arabia, a gender analysis has been performed, and since it is a comparative study, a comparison between the results of the study in the United States and the results of the study in kingdom of Saudi Arabia (KSA) will be mentioned. As a result of the study it´s been found that gender and cultural differences don´t affect the results.
  • Keywords
    business data processing; competitive intelligence; cultural aspects; customer services; gender issues; mobile computing; Kingdom of Saudi Arabia; LBS; business intelligence; business needs; critical success factors; cultural differences; customer needs; customer service; gender analysis; location-based services; Companies; Mobile radio mobility management; Privacy; Real-time systems; Standards; Critical Success Factors CSF; LBS; Location-based Services;
  • fLanguage
    English
  • Publisher
    ieee
  • Conference_Titel
    Information Technology - New Generations (ITNG), 2015 12th International Conference on
  • Conference_Location
    Las Vegas, NV
  • Print_ISBN
    978-1-4799-8827-3
  • Type

    conf

  • DOI
    10.1109/ITNG.2015.87
  • Filename
    7113525