Title :
Sentiment analysis for Turkish Twitter feeds
Author :
Coban, Onder ; Ozyer, Baris ; Ozyer, Gulsah Tumuklu
Author_Institution :
Bilgisayar Muhendisligi Bolumu, Ataturk Univ., Erzurum, Turkey
Abstract :
Sentiment analysis is one of the most useful tools in social media monitoring. Implementing sentiment analysis on data gained from social media (Blogs, Twitter, and Facebook) can increase the customer satisfaction and decrease the costs for a company. Also sentiment analysis can be used in various domains, such as economic, commercial and opinion mining for the users to get meaningful information. In this study, Turkish Twitter feeds collected from Twitter API have been analyzed in terms of the sentiment context whether positive or negative using document classification methods. Experimental results have been conducted on machine learning algorithms such as SVM, Naive Bayes, Multinomial Naive Bayes and KNN. The features represented by vector space are extracted from two different models which are Bag of Words and N-Gram. The experimental results have been investigated on the effect of classification methods.
Keywords :
Bayes methods; customer satisfaction; data mining; feature extraction; learning (artificial intelligence); natural language processing; pattern classification; social networking (online); support vector machines; Blogs; Facebook; KNN; SVM; Turkish Twitter feeds; Twitter API; bag of words; customer satisfaction; document classification method; feature extraction; machine learning algorithm; multinomial naive Bayes; n-gram; opinion mining; sentiment analysis; sentiment context; social media monitoring; vector space; Blogs; Facebook; Media; Sentiment analysis; Support vector machines; Twitter; Uniform resource locators; machine learning; sentiment analysis; sentiment classification; text classification; twitter;
Conference_Titel :
Signal Processing and Communications Applications Conference (SIU), 2015 23th
Conference_Location :
Malatya
DOI :
10.1109/SIU.2015.7130362