Title :
Planning of the spare parts supply in the system of corporate service automotive company abroad
Author :
Makarova, Irina ; Khabibullin, Rifat ; Belyaev, Eduard ; Mukhametdinov, Eduard ; Zhdanov, Dmitry
Author_Institution :
Dept. of Service Transp. Syst., Kazan Fed. Univ., Kazan, Russia
Abstract :
In the context of globalization of markets the main strategic issues, which the producers of vehicles need solve, it is to increase the reliability of the trucks and improving quality of service. Both these directions depend on the quality of logistics processes. In the article show the ways of improving the quality of service within the warranty period of operation of the vehicle, which depend on the quality of statistical information and the adequacy of the methods of its analysis.
Keywords :
automobile industry; logistics; maintenance engineering; planning; quality control; quality of service; reliability; statistical analysis; corporate service automotive company; logistics process quality; market globalization; service quality; spare parts supply planning; statistical information quality; truck reliability; vehicle operation warranty period; vehicle producer; Maintenance engineering; Planning; analysis of refusals; expected model; method of spare parts delivery; planning of spare parts deliveries;
Conference_Titel :
Advanced Logistics and Transport (ICALT), 2015 4th International Conference on
Conference_Location :
Valenciennes
DOI :
10.1109/ICAdLT.2015.7136587
