Analysis and recommendations for e-business development in Croatia

In this paper, the development of e-business in Croatia in the last decade has been researched, with special emphasis on legislation, organization and state influence, along with the influence of other relevant and potential stakeholders. The influence of Croatian inclusion into the European Union has been analyzed, both before and after the inclusion in 2013. The main directions of e-business development in Croatia are presented. Main segments of e-business have been analyzed (b2b - business-to-business, b2g - business-to-government and c2g - citizen-to-government). EU DESI, UN e-Government Survey, e-Participation Index (EPI), World Economic Forum (WEF) data, UN Open Government Data (OGD) and other relevant indices have been studied and interpreted. In the closing part of the paper, guidelines for development of e-business in Croatia are presented along with author conclusions, specifying e-business as a key element for the evolution of digital economy and digital society.