Title :
A case study of new service design of cloud service term: Service supply system
Author :
Chen-Tong Chang ; Tain-Fung Wu
Author_Institution :
Dept. of Bus. Adm., Asia Univ., Taichung, Taiwan
Abstract :
This research explores new service design of cloud services based on Service Supply System (SSS). Database constructs through collecting and analyzing secondly data between 2004 and 2014. The fining as follows: Finding 1 in industrialized method includes three same points, the highest of self-design, followed by collaboration, and the lowest of customer demand. Finding 2 new service design term in customization method all focused on public cloud, and neglected on financial cloud, government cloud, education cloud, and medical cloud. Finding 3 new service design term in integrated method mainly focused on self-design in public cloud, and collaboration in enterprise cloud.
Keywords :
Web services; cloud computing; customer services; SSS; cloud service term; customer demand; customization method; education cloud; enterprise cloud; financial cloud; government cloud; medical cloud; public cloud; service design; service supply system; Collaboration; Government; Platform as a service; Technological innovation; Telecommunications; Cloud computing; Service design; Service supply system;
Conference_Titel :
Service Systems and Service Management (ICSSSM), 2015 12th International Conference on
Conference_Location :
Guangzhou
Print_ISBN :
978-1-4799-8327-8
DOI :
10.1109/ICSSSM.2015.7170210