DocumentCode
729514
Title
A method for service and billing management using connection paths
Author
Iwashita, Motoi ; Tanimoto, Shigeaki
Author_Institution
Fac. of Social Syst. Sci., Chiba Inst. of Technol., Chiba, Japan
fYear
2015
fDate
1-3 June 2015
Firstpage
1
Lastpage
7
Abstract
Information and communication technology (ICT) including cloud computing, point-card systems, “virtual coin” induces complicated situations concerning customer management. Especially, billing management is very critical. It is thus necessary to establish a billing-management method that can adjust to changes in environments quickly. The requirement is firstly stated that managing relationship between services, payment, and settlement so as to assure payment method, service provision routes, and payment routes. Therefore, service design method from the viewpoint of service, cash-flow, and settlement is established in order to adjust the changes in environments strategically. Then a method for managing the connection paths is proposed in order to construct relationship between services, payment, and settlement.
Keywords
cloud computing; financial data processing; information technology; billing management method; cloud computing; connection paths; customer management; information and communication technology; payment method; payment routes; point-card systems; service method; service provision routes; virtual coin; Cloud computing; Customer relationship management; Design methodology; Digital signal processing; Organizations; Billing management; CRM; ICT; Service management architecture; Virtual coin;
fLanguage
English
Publisher
ieee
Conference_Titel
Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing (SNPD), 2015 16th IEEE/ACIS International Conference on
Conference_Location
Takamatsu
Type
conf
DOI
10.1109/SNPD.2015.7176274
Filename
7176274
Link To Document