DocumentCode
745366
Title
Mortgage banking: Internet and integration are key
Author
Stanford, Monte
Author_Institution
Inf. Eng. Services, Alexandria, VA, USA
Volume
4
Issue
2
fYear
2002
Firstpage
47
Lastpage
52
Abstract
Several business models have survived in the mortgage banking industry, but not without considerable trial and error. Online mortgage lending, automated underwriting systems, and Web-enabled servicing are changing the market, as companies scramble to outdo each other in customer relationship management (CRM). The paper considers how savvy companies are working with online lending and Web-enabled servicing, aggressively seeking ways to integrate legacy systems into e-business
Keywords
Internet; bank data processing; electronic commerce; information resources; mortgage processing; Internet; Web-enabled servicing; automated underwriting systems; business models; customer relationship management; electronic business; legacy systems; mortgage banking industry; online mortgage lending; Banking; Companies; Customer relationship management; Data handling; Databases; IP networks; Industrial relations; Internet; Loans and mortgages; Technology management;
fLanguage
English
Journal_Title
IT Professional
Publisher
ieee
ISSN
1520-9202
Type
jour
DOI
10.1109/MITP.2002.1000460
Filename
1000460
Link To Document