Title :
Issues in enterprise e-mail management
Author :
Choi, Deokjai ; Choi, Taesang ; Tang, Adrian
Author_Institution :
Dept. of Comput. Networking, Missouri Univ., Kansas City, MO, USA
fDate :
4/1/1996 12:00:00 AM
Abstract :
The existing e-mail management standards are all proposed for specific e-mail technologies. Unless everyone agrees on a common backbone e-mail technology and its management, it will be difficult to tackle enterprise e-mail management. The authors provide management solutions to the following problems in an enterprise e-mail environment: message transfer agents (MTAs) and e-mail gateway monitoring; e-mail tracking; and congestion management. When an e-mail manager evaluates an e-mail protocol, it should examine how the protocol tackles these problems
Keywords :
business communication; electronic mail; electronic messaging; protocols; telecommunication congestion control; telecommunication network management; telecommunication standards; congestion management; e-mail gateway monitoring; e-mail tracking; enterprise e-mail management; message transfer agents; protocol; standards; Calendars; Data handling; Electronic mail; Environmental management; Information management; Monitoring; Postal services; Protocols; Spine; Technology management;
Journal_Title :
Communications Magazine, IEEE
