Title :
Improving software process improvement
Author :
Conradi, Reidar ; Fuggetta, Alfonso
Author_Institution :
Dept. of Comput. & Inf. Sci., Norwegian, Trondheim, Norway
Abstract :
Two dichotomies characterize software process improvement efforts and approaches: disciplined versus creative work and procurer risks versus user satisfaction. Based on these perspectives, the authors introduce six theses to illuminate the problems of pursuing SPI.
Keywords :
software process improvement; creative work; disciplined work; procurer risks; software process improvement; user satisfaction; Coordinate measuring machines; Humans; Manufacturing processes; Productivity; Programming; Quality management; Software maintenance; Software quality; Technological innovation; Total quality management;
Journal_Title :
Software, IEEE
DOI :
10.1109/MS.2002.1020295
