Title :
No More Reply-to-All
Author :
Rutkowski, Anne-Françoise ; van Genuchten, Michiel
Author_Institution :
Univ. of Tilburg, Tilburg
fDate :
7/1/2008 12:00:00 AM
Abstract :
Companies and individuals can easily calculate their e-mail pollution index, with a low index indicating good behavior in the virtual world.The data presented shows that significant improvements can be achieved with simple measures. Better still, the same individuals who suffer from e-mail overload can start implementing the rules today.
Keywords :
electronic mail; e-mail pollution index; spam; Continents; Cultural differences; Electronic mail; Engineering management; Global communication; Marketing and sales; Pollution; Technology forecasting; Traffic control; Virtual groups; antispamming measures; corporate communications; virtual teams;
DOI :
10.1109/MC.2008.234
