DocumentCode :
806300
Title :
Multicampaign assignment problem
Author :
Kim, Yong-Hyuk ; Moon, Byung-Ro
Author_Institution :
Dept. of Comput. Sci. & Eng., Seoul Nat. Univ., South Korea
Volume :
18
Issue :
3
fYear :
2006
fDate :
3/1/2006 12:00:00 AM
Firstpage :
405
Lastpage :
414
Abstract :
It is crucial to maximize targeting efficiency and customer satisfaction in personalized marketing. State-of-the-art techniques for targeting focus on the optimization of individual campaigns. Our motivation is the belief that the effectiveness of a campaign with respect to a customer is affected by how many precedent campaigns have been recently delivered to the customer. We raise the multiple recommendation problem, which occurs when performing several personalized campaigns simultaneously. We formulate the multicampaign assignment problem to solve this issue and propose algorithms for the problem. The algorithms include dynamic programming and efficient heuristic methods. We verify by experiments the effectiveness of the problem formulation and the proposed algorithms.
Keywords :
customer satisfaction; customer services; dynamic programming; customer satisfaction; dynamic programming; multicampaign assignment problem; multiple recommendation problem; optimization; personalized campaigns; personalized marketing; Collaboration; Customer satisfaction; Dynamic programming; Filtering; Heuristic algorithms; Internet; Mobile communication; Moon; Recommender systems; Search engines; Personalized marketing; dynamic programming; heuristic algorithms.; multicampaign assignment;
fLanguage :
English
Journal_Title :
Knowledge and Data Engineering, IEEE Transactions on
Publisher :
ieee
ISSN :
1041-4347
Type :
jour
DOI :
10.1109/TKDE.2006.49
Filename :
1583588
Link To Document :
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