A practical view of software measurement and implementation experiences within Motorola

A practical view of software measurement that formed the basis for a companywide software metrics initiative within Motorola is described. A multidimensional view of measurement is provided by identifying different dimensions (e.g., metric usefulness/utility, metric types or categories, metric audiences, etc.) that were considered in this companywide metrics implementation process. The definitions of the common set of Motorola software metrics, as well as the charts used for presenting these metrics, are included. The metrics were derived using the goal/question metric approach to measurement. A distinction is made between the use of metrics for process improvement over time across projects and the use of metrics for in-process project control. Important experiences in implementing the software metrics initiative within Motorola are also included