Author :
Earley, Seth ; Harmon, Robert ; Lee, Maria R. ; Mithas, Sunil
Abstract :
Not too long ago, desktop computers were provisioned for users, and applications were carefully vetted and controlled. Now, CIOs are dealing with laptops, smartphones, tablets, and a raft of new tools and technologies that present significant security, reliability, and IP protection challenges. Moreover, users have come to expect an information experience on par with that of their personal lives. Clearly, new policies must be enacted and new tools deployed to reduce risks and keep up with growing user expectations, but balancing accessibility and security has proven to be a significant challenge.