Abstract :
Instant messaging will become a staple of workplace communication in the next half-decade, validating what many employees already know: IM is a fast, efficient way to communicate. The keys to success for enterprise instant messaging (EIM) technologies will be the ease with which they support a company\´s communication infrastructure, and the real-time possibilities they enable. Calendars, e-mail, and directories are natural fits for IM culture, and collaboration among employees and work groups benefit as existing programs increasingly include IM capability. Additionally, the real-time element enables employees to always know who is online, a feature insiders refer to as "presence"
Keywords :
business communication; electronic messaging; office automation; IBM Lotus instant messaging; Microsoft Live Communication server; company communication infrastructure; enterprise instant messaging; workplace productivity tool; Bandwidth; Certification; Companies; Data security; Databases; Information security; Marine vehicles; Operating systems; WiMAX; Wireless LAN;