Abstract :
Speed and accuracy and the ability to manage and exceed customers´ expectation by a synchronised order management system, deployed globally, is critical for any manufacturer´s success. Order management is one area where the ability of a company to compete through synchronisation of its own processes becomes visible to the outside world in every transaction completed. A few of the many considerations manufacturers need to keep in mind as they pursue the goal of turning their order management systems into competitive advantages are discussed.
