Title :
A balanced scorecard for a small software group
Abstract :
You can´t make money selling software. At least, that´s what many firms that view software as an ancillary component to their business think. This article presents basic information on the Balanced Scorecard performance management methodology as well as critical success factors and common pitfalls. A BSC matrix and a supporting strategy map for a small software development organization are also presented.
Keywords :
software development management; Balanced Scorecard performance management methodology; critical success factors; revenue opportunity; small software development organization; strategy map; Application software; Collaborative software; Companies; Costs; Driver circuits; Measurement; Semiconductor device manufacture; Software engineering; Software performance; Software tools;
Journal_Title :
Software, IEEE
DOI :
10.1109/MS.2002.1049383