And the survey says...

Author

Bevers, Ed ; Saint, Bob

Author_Institution

Rural Electr. Cooperative, Lindsey, OK

Volume

13

Issue

1

fYear

2007

Firstpage

52

Lastpage

57

Abstract

The Rural Utilities Services (RUS) and the National Rural Electric Cooperative Association (NRECA) collaborated to form the Transmission and Distribution Engineering Committee (T&DEC). This committee was primarily formed to assist in updating RUS Bulletins to current standards and practices being used by electric cooperatives. This article highlights the two recent distribution reliability activities of the committee: the NRECA reliability online study and the revision of RUS Bulletin 161-1-"interruption reporting and service continuity objectives for electric distribution systems". An online reliability reporting practices survey of NRECA distribution cooperatives have conducted for the past two years and the results are discussed here. The overwhelming motive for improving system reliability is customer satisfaction

Keywords

customer satisfaction; power distribution reliability; NRECA; National Rural Electric Cooperative Association; RUS; Rural Utilities Services; T&DEC; Transmission and Distribution Engineering Committee; customer satisfaction; distribution reliability; online reliability reporting survey; Collaboration; Measurement standards; Power & Energy Society; Power engineering and energy; Power measurement; Power quality; Power system reliability; Power system restoration; Reliability engineering; System performance;

fLanguage

English

Journal_Title

Industry Applications Magazine, IEEE

Publisher

ieee

ISSN

1077-2618

Type

jour

DOI

10.1109/MIA.2007.265784

Filename

4042175