Importance of quality and reliability

A survey has been conducted of the electronics industry for the purpose of determining the relative importance of quality and reliability in comparisons between the UK industry and its foreign competitors. Data relating to the structure of the industry were also collected. The analysis shows that quality related matters rank high among the milieu of management issues. It is suggested that the quality-assurance function in the smaller specialised firms that constitute so large a part of the industry merits special attention.