Abstract :
Consideration is given to the place of teleworking as one of a number of flexible working practices, and the main issues concerned with the transition from an ad hoc practice to a formally recognised and acceptable strategy are addressed. The prerequisites for success, the need for establishing teleworking policies and procedures to guide the implementation and a structured approach towards the planning required to maximise the benefits, are all considered. A recent case study within a large public sector organization is included to illustrate a practical approach towards piloting the introduction prior to integrating teleworking into the organisation