Creator BirthDate :
1972-
Title :
Developing churn models using data mining techniques and social network analysis
Publication :
Hershey Information Science Reference
Collation :
xvii، 308، illus، tables
Series :
Research essentials
Added entries :
AU نويسنده Kopal Robert 1964- , AU نويسنده Mrsic Leo 1973-
Subject :
Customer loyalty , Consumer satisfaction , Data mining