چكيده فارسي :
مديريت خدمات پرتقاضاي شهري و برنامه ريزي براي ارائه آنها بصورت الكترونيك در قالب مراكز و مجتمع‌هاي چند عملكردي و متمركز كه سازمان‌هاي مختلف(اعم از دولتي و غير دولتي) بخشي از خدمات خود را در آن ارائه مي‌دهند، راهكاري در جهت خدمات رساني الكترونيك شهري است. اين استراتژي به ويژه براي كلانشهرهايي مانند تهران كه با انباشتگي جمعيت و عملكردهاي شهري و به تبع آن چالش آلودگي زيست بوم مواجه اند، گامي به سوي پايداري شهري است. در اين پژوهش پس از تعيين جايگاه و نقش مراكز خدمات الكترونيك شهري و تبيين الزامات مكاني آن، شاخص‌هاي موثر در استقرار آن در كلانشهر تهران شناخته شده و پس از استخراج، مدلسازي مكاني آن در قالب پهنه‌هاي بهينه انجام گرفته است. از نظر روش شناسي، اين پژوهش در سه مرحله؛ شناخت و استخراج شاخص‌هاي موثر با بهره گيري از تكنيك دلفي و مطالعه سوابق، وزن بخشي شاخص‌ها از طريق مدل AHP و ورود اطلاعات به محيط نرم افزار ARC GIS و مدلسازي آنها انجام پذيرفته است. يافته‌هاي اصلي اين پژوهش در قالب الزامات مكاني و شاخص‌هاي منتخب بهينه براي الگوي مكاني استقرار مراكز و مجتمع‌ها و پهنه‌هاي بهينه استقرار اين مراكز در كلانشهر تهران قابل ارائه هستند.
چكيده لاتين :
Extended abstract
1-Introduction
Government âe-serviceâ as a subfield of the e-government domain has been gaining attention to practitioners and academicians alike due to the growing use of information and communication technologies at the individual, organizational, and societal levels.On this basis, an integrated system of e -service-oriented (ICT) focused on the goods to services, product information, advertising and mass transfer is needed. E-services, intended as services provided through the use of information and communication technologies (ICTs) are a recent technological innovation, which is designed to provide real-time, anyplace, 24/7 accessibility and high quality value added services at individual, organizational and societal levels.
- Research Questions
The questions that this research going to replay are:
What are the most important spatial parameters influencing the site selecting of Electronic service comeliexis in the Tehran metropolitan?
Which factors is the most value-weighted index of spatial pattern of electronic services in Tehran Metropolitan?
- Research Aims and questions
The purpose of this research is based on selecting the optimum area for to locate the e-service centers in Tehran by using model of AHP is with combination with ARC GIS10.1.
Also the extraction of effective factor for sitting of Electronic service centers in the Tehran metropolitan is the target of resaerch.
2- Materials and Methods
Regarding to topic of research, area of study and complicated existence of city as a
spatial and social system, use of different methods and techniques with title of Compound Method is essential. In this study, indicators were extracted by Delphi technique and the studying of records. After weighting of parameters by AHP, the selected indicators were converted to distances maps in GIs software. Finally the final map of optimal area for electronic service centers in Tehran mega city Were prepared.
3-Theoretical framework
During the last decade substantial progress has been made in the research and development of methods for the efficient allocation of urban services. This theoretical framework addresses the planning issues of Electronic services locations and service allocations offering several relevant implications for planners, citizens and regulators. In the fact urban service sector is facing important challenges and needs to re-think how services can be oriented towards the creation of public value and user empowerment.On this basis, an integrated system of service-oriented e (ICT) focused on the goods to services, product information, advertising and mass transfer is formed that have two-way conversation and service providers in metropolitan and urban variety of services and convenience of the services with increasing the service efficiency and maintain the satisfaction of citizens.
4- Results and findings
The paper provides a framework for investigating electronic service accessibility problems of the previous locations decisions in the primary E services at the city level taking into account the efficiency and equity objectives. Further, we apply a reallocation procedure in a more realistic way via the use of GIS and evaluate the results with a case study. The finding show that sitting of integrated electronic services in Tehran metropolitan is significantly affected by the multifunctional position Tehran and the population density and access to streets got the highest weigh for locating the e-service centers in Tehran. Finally the establishing of electronic services in Tehran can have a large role in developing of worn fabrics.
