امكان‌سنجي استفاده از خدمات تلفن همراه هوشمند در كتابخانه‌هاي دانشگاهي ايران: مطالعه موردي استان خراسان رضوي

The Feasibility Study of the Use of Smart Phone in Academic Libraries

ﻫﺪف: ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﻇﻬﻮر ﺗﻠﻔﻦﻫﺎي ﻫﻤﺮاه و ﻫﻮﺷﻤﻨﺪ ﺑﻪﻋﻨﻮان اﺑﺰار ﻗﺎﺑﻞﺣﻤﻞ و ﻗﺪرﺗﻤﻨﺪ در ﻓﻨﺎوريﻫﺎي ﺟﺪﯾﺪ و ﭘﺮﻃﺮﻓﺪار ﺑﻮدن، ﻻزم اﺳﺖ ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎي داﻧﺸﮕﺎﻫﯽ ﺑﺮاي ﻫﻤﺮاﻫﯽ ﺑﺎ ﻓﻨﺎوريﻫﺎي ﺟﺪﯾﺪ، ﺑﻪ اراﺋﻪ ﺧﺪﻣﺎت ﺑﻪ ﮐﺎرﺑﺮان از ﻃﺮﯾﻖ اﯾﻦ اﺑﺰار ﻗﺪرﺗﻤﻨﺪ ﺗﻮﺟﻪ ﮐﻨﻨﺪ. اﯾﻦ ﻣﻘﺎﻟﻪ ﺑﻪ ﺑﺮرﺳﯽ اﻣﮑﺎن اﺳﺘﻔﺎده از ﺗﻠﻔﻦﻫﺎي ﻫﻤﺮاه ﻫﻮﺷﻤﻨﺪ در ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎي داﻧﺸﮕﺎﻫﯽ اﯾﺮان و اراﺋﻪ ﺧﺪﻣﺎت آن از دﯾﺪﮔﺎه ﮐﺘﺎﺑﺪاران ﻣﯽﭘﺮدازد. روشﺷﻨﺎﺳﯽ ﭘﮋوﻫﺶ: در ﭘﮋوﻫﺶ ﺣﺎﺿﺮ از ﻧﻤﻮﻧﻪﮔﯿﺮي ﻫﺪﻓﻤﻨﺪ و در دﺳﺘﺮس اﺳﺘﻔﺎده ﺷﺪ. ﺟﺎﻣﻌﻪ آﻣﺎري ﭘﮋوﻫﺶ 11 ﮐﺘﺎﺑﺨﺎﻧﻪ داﻧﺸﮕﺎﻫﯽ اﺳﺘﺎن ﺧﺮاﺳﺎن رﺿﻮي و 79 ﮐﺘﺎﺑﺪار ﺷﺎﻏﻞ در آن ﻫﺴﺘﻨﺪ. ﺑﺮاي ﮔﺮدآوري دادهﻫﺎ از ﭼﮏﻟﯿﺴﺖ و ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖﺳﺎﺧﺘﻪ اﺳﺘﻔﺎده ﺷﺪ. دادهﻫﺎي ﭘﮋوﻫﺶ ﺑﺎ ﮐﻤﮏ ﻧﺮماﻓﺰار SPSS ﻣﻮرد ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ ﻗﺮار ﮔﺮﻓﺘﻨﺪ. ﯾﺎﻓﺘﻪﻫﺎ: ﯾﺎﻓﺘﻪﻫﺎ ﻧﺸﺎن ﻣﯽدﻫﺪ ﮐﻪ ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎي داﻧﺸﮕﺎﻫﯽ ﺗﺠﻬﯿﺰات ﻧﺮماﻓﺰاري و ﺳﺨﺖاﻓﺰاري ﻣﻨﺎﺳﺐ ﺑﺮاي اراﺋﻪ ﺧﺪﻣﺎت از ﻃﺮﯾﻖ ﺗﻠﻔﻦ ﻫﻤﺮاه ﻫﻮﺷﻤﻨﺪ ﻧﺪارﻧﺪ. آﻧﻬﺎ ﺑﻮدﺟﻪ ﮐﺎﻓﯽ ﺑﺮاي ﺧﺮﯾﺪ ﺗﺠﻬﯿﺰات ﻓﻨﺎوري دارﻧﺪ اﻣﺎ ﺑﻮدﺟﻪ ﻻزم ﺑﺮاي آﻣﻮزش اﯾﻦ ﻓﻨﺎوري ﺑﻪ ﮐﺘﺎﺑﺪاران و ﮐﺎرﮐﻨﺎن ﺧﻮد را ﻧﺪارﻧﺪ. ﻫﻤﭽﻨﯿﻦ ﻧﯿﺮوي ﻣﺘﺨﺼﺺ ﮐﺎﻓﯽ درزﻣﯿﻨﮥ اراﺋﻪ ﺧﺪﻣﺎت ﺧﻮد ﺑﻪ ﮐﺎرﺑﺮان را ﻧﯿﺰ ﻧﺪارﻧﺪ. ﺑﯿﺸﺘﺮ ﮐﺘﺎﺑﺪاران ﭘﺎﺳﺦدﻫﻨﺪه )3/73 درﺻﺪ( ﺑﻪ اراﺋﻪ ﺧﺪﻣﺎت ﻣﺨﺘﻠﻒ از ﻃﺮﯾﻖ ﺗﻠﻔﻦ ﻫﻤﺮاه ﻫﻮﺷﻤﻨﺪ ﺗﻤﺎﯾﻞ دارﻧﺪ و ﺑﯿﺶ از ﻫﻤﻪ ﺑﺎ اراﺋﻪ ﺧﺪﻣﺎت در ﺑﺨﺶ اﻣﺎﻧﺖ ﻣﻮاﻓﻖ ﻫﺴﺘﻨﺪ. ﺑﺤﺚ و ﻧﺘﯿﺠﻪﮔﯿﺮي: ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎ ﺑﺎﯾﺪ در ﺗﻬﯿﻪ ﺳﺨﺖاﻓﺰار و ﻧﺮماﻓﺰار ﺑﺮاي اراﺋﻪ ﺧﺪﻣﺎت از ﻃﺮﯾﻖ ﺗﻠﻔﻦ ﻫﻤﺮاه ﻫﻮﺷﻤﻨﺪ ﺷﺮاﯾﻂ ﺑﻬﺘﺮي را ﻣﻬﯿﺎ ﮐﻨﻨﺪ. ﺑﻮدﺟﻪ ﻣﺸﺨﺼﯽ را ﺑﺮاي آﻣﻮزش ﻓﻨﺎوري ﺑﻪ ﮐﺎرﮐﻨﺎن و ﮐﺘﺎﺑﺪاران در ﻧﻈﺮ ﺑﮕﯿﺮﻧﺪ و ﺑﻪ اﺳﺘﺨﺪام ﻧﯿﺮوي ﻣﺘﺨﺼﺺ ﺑﺮاي اراﺋﻪ ﺧﺪﻣﺎت ﻓﻨﺎوريﻫﺎي ﻧﻮﯾﻦ در ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎ ﺗﻮﺟﻪ ﺑﯿﺸﺘﺮي داﺷﺘﻪ ﺑﺎﺷﻨﺪ.

Purpose: With the appearance of a smartphone as a portable and powerful tool in the new technology and popularity of it, it is necessary for libraries and especially academic libraries for keeping pace with new technology,pay attention to offering their services to by it.In this paper, the feasibility of the use of the smartphone in academic libraries for their services from point of view of librarian was investigated. Methodology: The population of this paper is 11 academic library and 79 librarian that work there.Data was gathered by checklist and questioner and was analyzed by SPSS. Finding: Finding showed that academic libraries do not have enough software and hardware equipment for offering their services by a smartphone. They have enough budget for buying technology equipment but they do not have necessary budget for training it to librarian and users.Also they do not have enough professional librarians for using a smartphone. Most of librarian (73.3) want to use smart phone for different services and they like to use it more for circulation. Conclusion: Academic libraries must provide better condition in software and hardware equipment until they can use a smartphone for their services.Also they must have a specific budget for training new technology like a smartphone to their librarians and their users.They also must pay more attention to the employment of professional librarians for better service.Most librarians desire to use smartphone very for their different services especially the circulation services and for this reason they must provide suitable condition like SMS panel for offering this service.