پديد آورندگان :
خواجه پور، محمود داﻧﺸﮕﺎه ﺷﻬﯿﺪ ﺑﻬﺸﺘﯽ , فارسيجاني، حسن داﻧﺸﮕﺎه ﺷﻬﯿﺪ ﺑﻬﺸﺘﯽ - داﻧﺸﮑﺪه ﻣﺪﯾﺮﯾﺖ و ﺣﺴﺎﺑﺪاري , ربيعه، مسعود داﻧﺸﮕﺎه ﺷﻬﯿﺪ ﺑﻬﺸﺘﯽ - داﻧﺸﮑﺪه ﻣﺪﯾﺮﯾﺖ و ﺣﺴﺎﺑﺪاري , صداقت پرست، الدار ﻣﻮﺳﺴﻪ ﻋﺎﻟﯽ آﻣﻮزش ﺑﺎﻧﮑﺪاري اﯾﺮان
كليدواژه :
تاب آوري ﺳﺎزﻣﺎﻧﯽ , ﺻﻨﻌﺖ ﺑﺎﻧﮑﺪاري , ﻣﺪﯾﺮﯾﺖ ﺗﺎبآوري , ﺷﺎﺧﺺ ﻫﺎي ﺗﺎب آوري
چكيده فارسي :
ﻫﺪف ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﺷﻨﺎﺳﺎﯾﯽ ﻣﺆﻟﻔﻪ ﻫﺎي ﺗﺎب آوري ﺳﺎزﻣﺎﻧﯽ در ﺑﺎﻧﮏﻫﺎي ﮐﺸﻮر ﺑﺎ اﺳﺘﻔﺎده از روﯾﮑﺮد ﺗﻔﺴﯿﺮي و روش ﮐﯿﻔﯽ ﺑﻮده اﺳﺖ. ﺟﺎﻣﻌﻪ ﻣﻮرد ﻣﻄﺎﻟﻌﻪ، ﻣﺪﯾﺮان ارﺷﺪ وﺧﺒﺮﮔﺎن ﺻﻨﻌﺖ ﺑﺎﻧﮑﺪاري و اﺑﺰار ﻣﻮرد اﺳﺘﻔﺎده ﺟﻬﺖ ﮔﺮدآوري اﻃﻼﻋﺎت، ﻣﺼﺎﺣﺒﻪ و ﭘﺮﺳﺸﻨﺎﻣﻪ ﺑﻮده اﺳﺖ. ﺑﺮاي اﯾﻦ ﻣﻨﻈﻮر، ﭘﺲ از ﺑﺮرﺳﯽ ادﺑﯿﺎت و ﭘﯿﺸﯿﻨﻪ ﭘﮋوﻫﺶ، ﻣﺼﺎﺣﺒﻪﻫﺎﯾﯽ ﻋﻤﯿﻖ و ﻧﯿﻤﻪﺳﺎﺧﺘﺎرﯾﺎﻓﺘﻪ ﺑﺎ 12 ﻧﻔﺮ از ﮐﺎرﺷﻨﺎﺳﺎن و ﺻﺎﺣﺐ ﻧﻈﺮان ﺻﻨﻌﺖ ﺑﺎﻧﮑﺪاري اﻧﺠﺎم ﮔﺮﻓﺖ و ﻣﺪل اوﻟﯿﻪ ﺷﻨﺎﺳﺎﯾﯽ ﺷﺪ. ﺗﮑﻨﯿﮏ ﻣﻮرداﺳﺘﻔﺎده ﺑﺮاي ﺗﺤﻠﯿﻞ ﻣﺼﺎﺣﺒﻪ ﻫﺎ، ﺗﺤﻠﯿﻞ ﺗﻢ ﺑﻮد ﮐﻪ ﺳﻪ ﻣﺮﺣﻠﻪ ﮐﺪﮔﺬاري ﺷﺎﻣﻞ ﮐﺪﮔﺬاري ﺑﺎز، ﻣﺤﻮري و اﻧﺘﺨﺎﺑﯽ در آن ﺻﻮرت ﭘﺬﯾﺮﻓﺖ. در اداﻣﻪ از
ﺗﮑﻨﯿﮏ ﺗﺤﻠﯿﻞ ﻋﺎﻣﻠﯽ ﺗﺄﯾﯿﺪي و ﻧﺮماﻓﺰار اﺳﻤﺎرت ﭘﯽالاس ﺑﻪ ﻣﻨﻈﻮر ﺗﺎﺋﯿﺪ ﺳﺎزه ﻃﺮاﺣﯽ ﺷﺪه اﺳﺘﻔﺎده ﮔﺮدﯾﺪ. در ﻧﻬﺎﯾﺖ دو ﺑُﻌﺪ اﺻﻠﯽ ﻣﺪﯾﺮﯾﺖ ﺧﺮد ﺑﺎﻧﮑﯽ ﺷﺎﻣﻞ ﻣﺆﻟﻔﻪﻫﺎي ﻣﺪﯾﺮﯾﺖ ﻧﻘﺪﯾﻨﮕﯽ، ﻣﺪﯾﺮﯾﺖ ﺳﺮﻣﺎﯾﻪ ﻣﺪﯾﺮﯾﺖ رﯾﺴﮏ، ﻣﺪﯾﺮﯾﺖ ﺻﺤﯿﺢ ﻣﻄﺎﻟﺒﺎت ﻣﻌﻮﻗﻪ، ﻣﺪﯾﺮﯾﺖ ﺷﺎﯾﻌﻪ، ﺳﯿﺴﺘﻢﻫﺎي اﻃﻼﻋﺎﺗﯽ و ارﺗﺒﺎﻃﯽ، ﻣﺪﯾﺮﯾﺖ ﺑﺤﺮان، ﻣﺪﯾﺮﯾﺖ ﻣﻨﺎﺑﻊ ﻣﺎﻟﯽ، وﯾﮋﮔﯽﻫﺎي ﻣﺪﯾﺮﯾﺘﯽ، رﺻﺪ و ﭘﯿﺶﺑﯿﻨﯽ ﻣﺸﮑﻼت، ﮐﻨﺘﺮل ﻓﺴﺎد، ﻧﯿﺎز ﺑﻪ ﺗﻐﯿﯿﺮ و ﭘﻮﯾﺎﯾﯽ، و ﺑُﻌﺪ ﻣﺪﯾﺮﯾﺖ ﮐﻼن ﺑﺎﻧﮑﯽ ﺷﺎﻣﻞ ﺳﺎﺧﺘﺎر ﮐﺴﺐوﮐﺎر ﺑﺎﻧﮏ، ﺳﺎﺧﺘﺎر ﺣﺎﮐﻤﯿﺖ ﺷﺮﮐﺘﯽ و ﺳﯿﺎﺳﺘﮕﺬاري و ﻗﻮاﻧﯿﻦ ﺑﺎﻧﮑﯽ ﮐﺸﻮر و 94 ﺧﺮدهﻣﻘﯿﺎس ﺷﻨﺎﺳﺎﯾﯽ و ﺗﺄﯾﯿﺪ ﺷﺪ. ﺗﻮﺟﻪ ﺑﻪ اﯾﻦ ﻋﻮاﻣﻞ ﻣﯽﺗﻮاﻧﺪ زﻣﯿﻨﻪﺳﺎز ﺑﻬﺒﻮد وﺿﻌﯿﺖ ﺗﺎبآوري در ﺻﻨﻌﺖ ﺑﺎﻧﮑﺪاري ﮐﺸﻮر ﮔﺮدد.
چكيده لاتين :
The purpose of this study was to identify the dimensions and components of organizational resilience in Iranian banks using interpretive approach and qualitative method. The study population included senior managers and experts in the banking industry and tools used for data collection, interviewing and questionnaires. For this purpose, after reviewing the literature and research background, in-depth and semi-structured interviews were conducted with 12 banking industry experts and initial model was identified. The technique used for analyzing the interviews was theme analysis which involved three stages of coding including open, axial and selective. Confirmatory factor analysis technique and Smart PLS software were used to confirm the designed structure. Finally, the two main aspects of micro banking management include the components of liquidity management, capital management, risk management, sound management of arrears, rumor management, information and communication systems, crisis management, financial management, management features, observation and Problem prediction, corruption control, the need for change and dynamics, and macro-banking dimension including bank business structure, corporate governance and policy structure, and banking laws and 94 subscales were identified and confirmed. Considering these factors can lead to the improvement of resiliency in the banking industry.
