بررسي عوامل مؤثر بر تاب‌آوري شركت‌‌ها در شرايط بروز اختلالات زنجيره تأمين (مطالعه موردي: شركت‌‌هاي توليدي شهرك صنعتي البرز در استان قزوين)

Investigating the factors affecting firm`s resilient in supply chain disruptions situation (Case study: Alborz industrial town manufacturing firm’s in Qazvin province

تاب‌آوري يكي از عوامل حائز اهميت براي بقاي شركت‌‌ها و زنجيره تأمين آن‌‌ها در برابر انواع اختلالات مي‌‌باشد. در اين ميان آن دسته از شركت‌‌هايي كه تاب‌آوري بالايي داشته باشند در شرايط بروز اختلالات موجود در زنجيره تأمين، پايداري خود را حفظ مي‌‌كنند. از اين‌‌رو هدف پژوهش حاضر بررسي عوامل مؤثر بر تاب‌آوري شركت‌‌ها است تا در شرايط اختلال بتوانند در برابر تغييرات، خود را حفظ نمايند.اين تحقيق ازلحاظ هدف، يك تحقيق كاربردي است، ازلحاظ نوع و ماهيت تحقيق، يك تحقيق توصيفي- تحليلي و ازلحاظ روش، يك تحقيق پيمايشي- مقطعي است. داده‌‌هاي آماري موردنياز با روش نمونه­ گيري تصادفي ساده از طريق توزيع پرسشنامه ميان نمونه‌‌اي 180 نفري از مديران ارشد و كارشناسان آشنا به مفهوم زنجيره تأمين شركت‌‌هاي توليدي شهرك صنعتي البرز جمع‌آوري‌شده و با استفاده از تكنيك مدل‌سازي معادلات ساختاري و نرم‌‌افزارهاي Smart PLS و SPSS تحليل‌شده است. نتايج تحقيق حاضر نشان داد كه در شرايط اختلال پايين عوامل جهت‌‌گيري اختلالات زنجيره تأمين، مديريت دانش، استراتژي منابع انساني و رقابت‌‌پذيري پويا بر تاب‌آوري شركت نقش دارند. ولي در اين شرايط، پيكربندي مجدد منابع و نوآوري سازماني، هيچ‌‌يك نقش ميانجي‌‌گري ندارند. از طرفي در شرايط اختلال بالا، عوامل پيكربندي مجدد منابع، مديريت دانش، رقابت‌‌پذيري پويا بر تاب‌آوري شركت اثر معنادار و مستقيمي دارند. همچنين پيكربندي مجدد منابع بر رابطه بين جهت‌‌گيري اختلالات زنجيره تأمين و تاب‌آوري شركت اثر ميانجي‌‌گري معناداري دارد. درحالي‌كه نوآوري سازماني بر رابطه بين مديريت دانش و تاب‌آوري اثر ميانجي‌‌گري ندارد

Resilience is one of the most important factors against different types of disruption to maintain organizations survival and their supply chain. In the meantime, firms with high resilience, remain stable in supply chain disruption situation. Therefore, this study is proposed to investigate the factors affecting firm’s resilience to maintain their optimal status in the disruption situations. Methodology: This study in terms of objective, is an applied one, and is a descriptive-analytic research in terms of type and nature of research, and it is a sectional survey in terms of method. The required statistical data were collected by the use of simple random sampling method and distributing questionnaires among 180 managers of Alborz industrial towns. In order to analyze the data we used the Structural Equation Modeling Smart PLS and SPSS software. Findings: Outcomes indicated that in low disruption situation, involved factors in supply chain disruption orientation, knowledge management, human resources strategy and dynamic competitiveness are affected by the firm’s resilience. However, in these circumstances, the resources reconfiguration and organizational innovations have no mediating role. Also, in high disruption situation, resources reconfiguration, knowledge management and dynamic competitiveness have a significant and direct effect on firm’s resilience. On the other hand, resources reconfiguration has a significant mediating effect on the relationship between the supply chain disruption orientation and firm’s resilience. But, organizational innovation has no mediator effect on the relationship between knowledge management and firm’s resilience. Contribution: The conceptual model of study is new and based on investigated which we did in several studies. According to the conducted studies, it is the most comprehensive model presented the factors affecting the firm resilience in terms of supply disruptions for the first times in Iran, which has been tested in two situation of low disruption and high disruption. Implications: The results of study will help firms to prepare themselves by applying the factors which are effective on resilience before occurring disruption. It will also be effective for firms that are in disruption situation and those one that will to improve their resilience.