پديد آورندگان :
Houra ،Afra School of Educational Sciences - Tehran North Branch Islamic Azad University, Research Center for Emergency and Disaster Resilience, Red Crescent Society of the Islamic Republic of Iran, Tehran, Iran , Zahra ،Sabbaghian School of Educational Sciences - Tehran North Branch Islamic Azad University, Tehran, Iran , Parvin ،Shafiei-Moghaddam Department of Health in Disasters and Emergencies - School of Health and Safety - Shahid Beheshti University of Medical Sciences and Faculty Member
كليدواژه :
Evaluation , Iranian Red Crescent Society , Applied Science Centers , Crisis Management
چكيده لاتين :
Abstract
INTRODUCTION: The present study was conducted with the aim to evaluate the performance of
the applied science centers of the Iranian Red Crescent Society (IRCS) in crisis management.
METHODS: In this descriptive-survey study, 167 out of 295 managers and experts of the applied
science centers of the IRCS were selected on the basis of the Cochran formula. To examine the
study variables, a questionnaire including 37 items and 2 parts evaluating performance and
crisis management was employed. The financial, customer, internal processes, and growth and
learning performances were measured in the performance assessment section, and the 6
dimensions of flexibility, inclusion, trust, risk perception, fairness, and consistency were
measured in the crisis management part. The reliability, content validity, and construct validity
of the questionnaires were confirmed by Cronbach’s alpha coefficient, a group of university
professors, and confirmatory factor analysis (CFA), respectively. Then, inferential statistical
methods such as the Kolmogorov-Smirnov (K-S) test were used to ensure the normal distribution
of data, and the structural equation model, Pearson correlation test, chi-square test, two-sample ttest,
and one-sample t-test were used in the LISREL and SPSS software to test the hypotheses.
