تحليل تجارب پديدار شناختي مديريت استراتژيك در گمرك ايران

Analysis of Phenomenological Experiences of Strategic Management in Iranian Customs

ﻫﺪف:. ﻫﺪف ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﺗﺤﻠﯿﻞ ﺗﺠﺮﺑﯿﺎت ﭘﺪﯾﺪار ﺷﻨﺎﺧﺘﯽ ﻣﺪﯾﺮﯾﺖ اﺳﺘﺮاﺗﮋﯾﮏ در ﮔﻤﺮك ﺑﻪ روش ﺗﺤﻠﯿﻠﯽ ﺟﯿﻮرﺟﯽ اﺳﺖ ﮐﻪ ﺗﺠﺮﺑﯿﺎت زﯾﺴﺘﻪ اﺳﺘﺮاﺗﮋﯾﺴﺖ در زﻣﺎن ﺗﺪوﯾﻦ و اﺟﺮاي ﺑﺮﻧﺎﻣﻪرﯾﺰي اﺳﺘﺮاﺗﮋﯾﮏ ﻣﻨﺠﺮ ﺑﻪ ﺟﻬﺖ دار و ﺑﻬﯿﻨﻪ ﺷﺪن ﻋﻤﻠﮑﺮد ﮔﻤﺮك در ﺣﻮزه ﻣﺪﯾﺮﯾﺖ اﺳﺘﺮاﺗﮋﯾﮏ ﺳﺎزﻣﺎن ﺷﻮد روش: روﯾﮑﺮد ﭘﮋوﻫﺶ ﮐﯿﻔﯽ از ﻧﻮع ﭘﺪﯾﺪارﺷﻨﺎﺳﯽ اﺳﺖ و ﺑﺮاي ﺗﺤﻠﯿﻞ دادهﻫﺎ از روش ﺟﯿﻮرﺟﯽ اﺳﺘﻔﺎده ﺷﺪه ﮐﻪ ﺷﺎﻣﻞ 5 ﻣﺮﺣﻠﻪ اﺳﺖ. ﺟﺎﻣﻌﻪ ﻣﻮرد ﻣﻄﺎﻟﻌﻪ اﻓﺮادي ﻫﺴﺘﻨﺪ ﮐﻪ در اﺳﺘﺮاﺗﮋيﻫﺎي ﺳﺎزﻣﺎن ﻧﻘﺶ داﺷﺘﻨﺪ و ﺗﺠﺮﺑﯿﺎت ﺧﻮد را ﺑﯿﺎن و ﺗﻮﺻﯿﻒ ﻣﯽﮐﻨﻨﺪ. ﺑﺎ ﻧﻤﻮﻧﻪ ﮔﯿﺮي ﻣﺒﺘﻨﯽ ﺑﺮ ﻫﺪف ﺗﻌﺪاد 12 ﻧﻔﺮ اﻧﺘﺨﺎب ﺷﺪﻧﺪ. ﺳﭙﺲ دادهﻫﺎي ﻣﻮرد ﻧﯿﺎز ﺑﺎ ﻣﺼﺎﺣﺒﻪ اﻧﻔﺮادي ﻧﯿﻤﻪ ﺳﺎﺧﺘﺎرﻣﻨﺪ ﺟﻤﻊآوري و ﺳﭙﺲ ﺗﺤﻠﯿﻞ ﺷﺪ. ﯾﺎﻓﺘﻪﻫﺎ: ﺑﺎ ﻣﺸﺨﺺ ﮐﺮدن واﺣﺪﻫﺎي ﻣﻌﻨﺎﯾﯽ ﻣﺼﺎﺣﺒﻪﻫﺎ و ﺗﺒﺪﯾﻞ آن ﺑﻪ ﻣﻮﺿﻮع اﺻﻠﯽ واﺣﺪﻫﺎي ﻣﻌﻨﺎﯾﯽ و ﺳﭙﺲ ﺗﺒﺪﯾﻞ ﻣﻮﺿﻮع اﺻﻠﯽ واﺣﺪ ﻣﻌﻨﺎﯾﯽ ﺑﻪ درون ﻣﺎﯾﻪﻫﺎي ﻣﮑﺎﺷﻔﻪ آﻣﯿﺰ ﺗﻌﺪاد 5 ﻣﻔﻬﻮم اﺻﻠﯽ و 32 ﻣﻮﻟﻔﻪ ﺑﺮاي ﻣﺮاﺣﻞ ﺳﻪ ﮔﺎﻧﻪ ﺗﺪوﯾﻦ، اﺟﺮا و ﮐﻨﺘﺮل اﺳﺘﺮاﺗﮋﯾﮏ اﺳﺘﺨﺮاج ﮔﺮدﯾﺪ. ﻧﺘﯿﺠﻪ ﮔﯿﺮي: ﻧﺘﺎﯾﺞ ﭘﮋوﻫﺶ در 5 ﻣﻔﻬﻮم اﺳﺎﺳﯽ ﻃﺒﻘﻪﺑﻨﺪي ﺷﺪ ﮐﻪ ﻋﺒﺎرﺗﻨﺪ از ﻓﺮﻫﻨﮓ و ارزشﻫﺎي ﺳﺎزﻣﺎﻧﯽ، ﮐﻨﺘﺮل، ﺷﺒﮑﻪﻫﺎ و ارﺗﺒﺎﻃﺎت، ﻋﻤﻠﮑﺮد و ﺳﺎﺧﺘﺎر ﺳﺎزﻣﺎﻧﯽ. ﻫﺮ ﮐﺪام در ﻣﺮاﺣﻞ ﺗﺪوﯾﻦ، اﺟﺮا و ﮐﻨﺘﺮل داراي ﻣﻮﻟﻔﻪﻫﺎﯾﯽ ﻫﺴﺘﻨﺪ ﮐﻪ ﺑﺮ اﺳﺎس ﺗﺠﺮﺑﯿﺎت اﻓﺮاد دﺳﺘﻪ ﺑﻨﺪي ﺷﺪه اﻧﺪ.

Business organizations need to adapt to changes in this area. Iran's customs also formulated and implemented strategic planning based on the strategic planning of the World Customs Organization and the economic and foreign trade conditions of the country. The purpose of this study is to analyze the phenomenological experiences of strategic management in the Customs Organization using the George analytical method. George Analysis Method analyzes data in descriptive phenomenology and consists of 5 steps. In order to determine the importance of this method of analysis and its application, a basic goal has been proposed in this research; The lived experiences of the strategist during the formulation and implementation of strategic planning lead to the direction and optimization of customs performance in the field of strategic management (including three stages of formulation, implementation and control) and ultimately the success of the organization and based on that important and effective variables Specify the strategic management of customs. The study population is employees and managers who were involved in the strategies of the organization and describe and describe their experiences. By purposeful sampling, 12 employees and line and staff managers were selected. Then the required data were collected by semi-structured individual interviews (30 to 55 minutes) in the period of 2/15/98 to 6/20/98. The findings of the George method were classified into five basic concepts: organizational culture and values, control, networks and communications, performance and organizational structure.