ارائه الگوي مميزي مديريت دانش در وزارت نفت

A Comprehensive Model of Knowledge Management Audit in Ministry of Petroleum

ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﺑﺎ ﻫﺪف اراﺋﻪ اﻟﮕﻮي ﻣﻤﯿﺰي ﻣﺪﯾﺮﯾﺖ داﻧﺶ در وزارت ﻧﻔﺖ اﯾﺮان اﻧﺠﺎم ﮐﻪ از ﻟﺤﺎظ اﻫﺪاف ﮐﺎرﺑﺮدي و از ﻧﻈﺮ دادهﻫﺎ، آﻣﯿﺨﺘﻪ اﮐﺘﺸﺎﻓﯽ )ﮐﯿﻔﯽ-ﮐﻤﯽ( و از ﻧﻈﺮ ﻧﻮع ﻣﻄﺎﻟﻌﻪ در ﺑﻌﺪ ﮐﯿﻔﯽ، داده ﺑﻨﯿﺎد ﺧﻮدﻇﻬﻮر و در ﺑﻌﺪ ﮐﻤﯽ، ﭘﯿﻤﺎﯾﺸﯽ ﻣﻘﻄﻌﯽ اﺳﺖ. ﺟﺎﻣﻌﻪﮐﯿﻔﯽ ﭘﮋوﻫﺶ ﺷﺎﻣﻞ ﺻﺎﺣﺐﻧﻈﺮان و ﺧﺒﺮﮔﺎن ﺣﻮزه آﻣﻮزش اﻋﻢ از اﺳﺎﺗﯿﺪ داﻧﺸﮕﺎهﻫﺎ و ﻣﺪﯾﺮان ﻋﺎﻟﯽ وزارت ﻧﻔﺖ ﺑﻮده و ﺣﺠﻢ ﻧﻤﻮﻧﻪ ﻣﺘﺸﮑﻞ از ﺟﺎﻣﻌﻪ ﮐﺎرﮐﻨﺎن ﺳﺘﺎدي ﺑﺮاﺳﺎس روش ﻧﻤﻮﻧﻪﮔﯿﺮي ﺗﺼﺎدﻓﯽ ﻃﺒﻘﻪاي و ﺟﺪول ﻣﻮرﮔﺎن ﺗﻌﺪاد 324 ﻧﻔﺮ )زن 163و ﻣﺮد 161( ﺑﺪﺳﺖ آﻣﺪه اﺳﺖ. در اﯾﻦ ﭘﮋوﻫﺶ ﺑﺮاي ﺟﻤﻊآوري دادهﻫﺎ و اﻃﻼﻋﺎت ﻻزم از دو ﻧﻮع اﺑﺰارِ ﻣﺼﺎﺣﺒﻪ ﻧﯿﻤﻪ ﺳﺎﺧﺘﺎرﯾﺎﻓﺘﻪ و ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﺤﻘﻖﺳﺎﺧﺘﻪ اﺳﺘﻔﺎده ﺷﺪهاﺳﺖ. رواﯾﯽﺻﻮري و ﻣﺤﺘﻮاﯾﯽ ﭘﺮﺳﺸﻨﺎﻣﻪ ﻣﻮرد ﺗﺄﯾﯿﺪ ﻗﺮارﮔﺮﻓﺖ. ﺿﺮﯾﺐ آﻟﻔﺎيﮐﺮوﻧﺒﺎخ ﺑﺮاي ﭘﺮﺳﺸﻨﺎﻣﻪ 0/90 ﺑﻪ دﺳﺖ آﻣﺪ. ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ داده در ﺑﻌﺪ ﮐﯿﻔﯽ، ﺑﻪ ﻣﺪد ﮐﺪﮔﺬاري ﺑﺎز، ﻣﺤﻮري و اﻧﺘﺨﺎﺑﯽ از ﻃﺮﯾﻖ ﻣﺼﺎﺣﺒﻪ، ﻓﻦ دﻟﻔﯽ، و ﺑﺎرش ﻓﮑﺮي اﻧﺠﺎم ﺷﺪ ﮐﻪ 5 ﺑﻌﺪ )اﻫﺪافﺷﻐﻠﯽ، ﻣﺮﺑﯽ، ﻣﺤﯿﻂ، داﻧﺸﺠﻮ، ﻣﺤﺘﻮا، ﻣﺪﯾﺮﯾﺖ(، 13ﻣﺆﻟﻔﻪ و80 ﺷﺎﺧﺺ در ﺑﻌﺪ ﮐﯿﻔﯽ ﺑﺮاي اﻟﮕﻮي ﻣﻤﯿﺰي ﻣﺪﯾﺮﯾﺖ داﻧﺶ ﻧﻬﺎﯾﯽ ﺷﺪ و ﺑﻌﺪ ﮐﻤﯽ در دو ﺑﺨﺶ: 1-ﺗﻮﺻﯿﻒدادهﻫﺎ 2-ﺗﺤﻠﯿﻞدادهﻫﺎ، ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ ﺷﺪ. ﯾﺎﻓﺘﻪﻫﺎي ﭘﮋوﻫﺶ ﻣﺆﯾﺪ اﯾﻦ ﻣﻄﻠﺐ اﺳﺖ ﮐﻪ اﺟﺮاي ﻓﺮآﯾﻨﺪﻫﺎي ﻣﺪﯾﺮﯾﺖ داﻧﺶ در وزارت ﻧﻔﺖ ﻫﻤﭽﻮن ﺳﺎزﻣﺎنﻫﺎي دﯾﮕﺮ ﺑﺪون داﺷﺘﻦ ﯾﮏ اﻟﮕﻮي ﻣﻤﯿﺰي ﻣﺪﯾﺮﯾﺖ داﻧﺶ اﺧﺘﺼﺎﺻﯽ و ﭘﻮﯾﺎ، ﻣﺤﮑﻮم ﺑﻪ ﺷﮑﺴﺖ ﺧﻮاﻫﺪ ﺑﻮد. ﮐﻪ ﺑﺎ ﻋﻨﺎﯾﺖ ﺑﻪ ﺑﺮرﺳﯽ اﺑﻌﺎد، ﻣﺆﻟﻔﻪﻫﺎ و ﺷﺎﺧﺺﻫﺎي ﻣﻤﯿﺰيﻣﺪﯾﺮﯾﺖ داﻧﺶ، اﻟﮕﻮي ﻣﺬﮐﻮر اﺣﺼﺎ و اراﺋﻪ ﺷﺪ.

The present study was conducted by presenting a knowledge management audit model in the Ministry of Oil of Iran. which in terms of practical objectives and in terms of data, exploratory mix (qualitative-quantitative) and in terms of type of study in qualitative dimension, self-emergence data and quantitatively, cross-sectional survey Is. The qualitative population of the study included experts in the field of education, including university professors and senior managers of the Ministry of Petroleum. The sample size consisted of the staff of the staff based on stratified random sampling method and Morgan table of 324 people (163 females and 161 males). In this study, two types of semi-structured interview tools and a researcher-made questionnaire were used to collect the necessary data and information. The face and content validity of the questionnaire was confirmed. Cronbach's alpha coefficient for the questionnaire was 0.90. Qualitative data analysis was performed with the help of open, pivotal and selective coding through interviews, Delphi technique, and brainstorming in 5 dimensions (career goals, coach, environment, student, content, management), 13 components and 80 indicators in the dimension. Qualitative was finalized for the knowledge management audit model and then quantitatively analyzed in two parts: 1- Data description 2- Data analysis. The research findings confirm that the implementation of knowledge management processes in the Ministry of Petroleum, like other organizations without a specific and dynamic knowledge management audit model, will be doomed to failure. The model was calculated and presented by examining the dimensions, components and indicators of knowledge management auditing.