مفهوم پردازي مولفه هاي سرمايه اجتماعي مبتني بر شبكه اجتماعي مجازي

Conceptualization of social capital components based on virtual social network

اﯾﻦ ﭘﮋوﻫﺶ ﺑﺎ ﻫﺪف ﺷﻨﺎﺳﺎﯾﯽ ﻣﻮﻟﻔﻪ ﻫﺎي ﺳﺮﻣﺎﯾﻪ اﺟﺘﻤﺎﻋﯽ ﻣﺒﺘﻨﯽ ﺑﺮ ﺷﺒﮑﻪ ﻫﺎي اﺟﺘﻤﺎﻋﯽ ﻣﺠﺎزي اﻧﺠﺎم ﺷﺪ.ﭘﮋوﻫﺶ ﺣﺎﺿﺮ از ﻧﻈﺮ ﻃﺮح ﺟﺰ ﭘﮋوﻫﺶ ﻫﺎي ﮐﯿﻔﯽ اﺳﺖ.ﻣﺸﺎرﮐﺖ ﮐﻨﻨﺪﮔﺎن ﺑﺎﻟﻘﻮه ي ﭘﮋوﻫﺶ،ﻣﺪﯾﺮان و ﮐﺎرﮐﻨﺎن ﺑﺨﺶ دوﻟﺘﯽ ﻫﺴﺘﻨﺪ ﮐﻪ ﺑﺎ روش ﻧﻤﻮﻧﻪ ﮔﯿﺮي ﻫﺪﻓﻤﻨﺪ ﺻﺎﺣﺐ ﻧﻈﺮان ﮐﻠﯿﺪي و در اداﻣﻪ ﺗﮑﻨﯿﮏ اﺷﺒﺎع،20 ﻧﻔﺮ از ﻣﺪﯾﺮان ارﺷﺪ و ﮐﺎرﮐﻨﺎﻧﯽ ﮐﻪ در ﺣﻮزه ﻣﺮﺗﺒﻂ ﺑﺎ ﭘﮋوﻫﺶ داراي ﺳﺎﺑﻘﻪ اﺟﺮاﺋﯽ و ﭘﮋوﻫﺸﯽ ﺑﻮدﻧﺪ،اﻧﺘﺨﺎب ﺷﺪﻧﺪ.ﺑﺮاي ﺟﻤﻊ آوري داده ﻫﺎ از اﺑﺰار ﻣﺼﺎﺣﺒﻪ ﻧﯿﻤﻪ ﺳﺎﺧﺘﺎر ﯾﺎﻓﺘﻪ اﺳﺘﻔﺎده ﮔﺮدﯾﺪ و ﻣﺤﻘﻖ ﺑﺎ اﺳﺘﻔﺎده از ﻧﺮم اﻓﺰار ﻣﮑﺲ ﮐﯿﻮ دي و اﻧﺠﺎم ﮐﺪ ﮔﺬاري )ﮐﺪ ﺑﺎز و ﮐﺪ ﻣﺤﻮري(،ﺳﺮﻣﺎﯾﻪ اﺟﺘﻤﺎﻋﯽ ﻣﺒﺘﻨﯽ ﺑﺮ ﺷﺒﮑﻪ اﺟﺘﻤﺎﻋﯽ ﻣﺠﺎزي را در 8 ﺑﻌﺪ ﺑﻪ ﻧﺎم ﻫﺎي اﻋﺘﻤﺎد)24 ﮔﺰﯾﻨﻪ(، ﻣﺸﺎرﮐﺖ و ﻫﻤﯿﺎري)13ﮔﺰﯾﻨﻪ(، اﻧﺴﺠﺎم و ﻫﻤﺒﺴﺘﮕﯽ)19ﮔﺰﯾﻨﻪ(، آﮔﺎﻫﯽ اﺟﺘﻤﺎﻋﯽ)32 ﮔﺰﯾﻨﻪ(، ﺷﻨﺎﺧﺘﯽ)23ﮔﺰﯾﻨﻪ(، ﺳﺎﺧﺘﺎري)32ﮔﺰﯾﻨﻪ(، ارﺗﺒﺎﻃﯽ)50ﮔﺰﯾﻨﻪ( و ﺣﻤﺎﯾﺖ اﺟﺘﻤﺎﻋﯽ)4 ﮔﺰﯾﻨﻪ( دﺳﺘﻪ ﺑﻨﺪي ﮐﺮد و ﻣﺪل ﮐﯿﻔﯽ ﻃﺮاﺣﯽ ﮔﺮدﯾﺪ.ﺗﺎ ﮐﻨﻮن ﺗﺤﻘﯿﻘﯽ در زﻣﯿﻨﻪ ﺷﻨﺎﺳﺎﯾﯽ ﻣﻮﻟﻔﻪ ﻫﺎي ﺳﺮﻣﺎﯾﻪ اﺟﺘﻤﺎﻋﯽ ﻣﺒﺘﻨﯽ ﺑﺮ ﺷﺒﮑﻪ ﻫﺎي اﺟﺘﻤﺎﻋﯽ ﻣﺠﺎزي در ﺑﺨﺶ دوﻟﺘﯽ اﻧﺠﺎم ﻧﮕﺮﻓﺘﻪ اﺳﺖ .ﯾﺎﻓﺘﻪ ﻫﺎي اﯾﻦ ﻣﻄﺎﻟﻌﻪ ﻣﯽ ﺗﻮاﻧﺪ ﺑﻪ ﻣﺪﯾﺮان ﺳﺎزﻣﺎن ﻫﺎ در ﺟﻬﺖ ﺑﺎﻻﺑﺮدن ﺳﻄﺢ ﺳﺮﻣﺎﯾﻪ اﺟﺘﻤﺎﻋﯽ در ﺑﺴﺘﺮ ﻓﻀﺎي ﻣﺠﺎزي ﮐﻤﮏ ﻧﻤﺎﯾﺪ و در ﻧﻬﺎﯾﺖ ﺑﺎﻋﺚ ﺑﻬﺒﻮد ﻋﻤﻠﮑﺮد ﺳﺎزﻣﺎن ﺷﻮد.

The aim of this study was to identify the components of social capital based on virtual social networks. The present study is a qualitative research in terms of design. Potential participants in the research are virtual managers and public sector employees. Key and following the saturation technique, 20 senior managers and employees with executive and research background in the field related to research were selected. To collect data, semi-structured interview tools were used and the researcher using software MAXQDA and coding (open source and central code), social capital based on virtual social network in 8 dimensions called trust (24 options), partnership and cooperation (13 options), cohesion and solidarity (19 options), awareness Social (32 options), cognitive (23 options), structural (32 options), communication (50 options) and social support (4 options) and a qualitative model was designed. So far, research on identifying components of social capital based on networks Virtual socialization has not been done in the public sector. The findings of this study can help managers of organizations to raise the level Social capital in the context of cyberspace to help and ultimately improve the performance of the organization.