بررسي نقش ميانجي اعتماد سازماني در رابطه بين فرهنگ سازماني و مديريت دانش از ديدگاه كتابداران دانشگاهي (مطالعه موردي: دانشگاه شهيد چمران اهواز و دانشگاه علوم پزشكي جندي‌شاپور)

Investigating the Mediating Role of Organizational Trust in the Relationship Between Organizational Culture and Knowledge Management (Case Study: Shahid Chamran University of Ahvaz and Jundishapur University of Medical Sciences

هدف پژوهش حاضر، بررسي نقش ميانجي اعتماد سازماني در رابطه بين فرهنگ‌سازماني و مديريت دانش در كتابخانه‌هاي دانشگاهي شهر اهواز (شهيد چمران اهواز و علوم پزشكي جندي‌شاپور) است. روشﺷﻨﺎﺳﯽ: ﭘﮋوﻫﺶ ﺣﺎﺿﺮ ﮐﺎرﺑﺮدي از ﻧﻮع ﻫﻤﺒﺴﺘﮕﯽ اﺳﺖ ﮐﻪ ﺗﻤﺎﻣﯽ ﮐﺘﺎﺑﺪاران ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎي داﻧﺸﮕﺎﻫﯽ ﺷﻬﯿﺪ ﭼﻤﺮان اﻫﻮاز و ﻋﻠﻮم ﭘﺰﺷﮑﯽ ﺟﻨﺪيﺷﺎﭘﻮر را ﻣﻮرد ﻣﻄﺎﻟﻌﻪ ﻗﺮار داده اﺳﺖ. اﺑﺰار ﮔﺮدآوري دادهﻫﺎ، ﭘﺮﺳﺸﻨﺎﻣﻪ ﻓﺮﻫﻨﮓﺳﺎزﻣﺎﻧﯽ ﮐﺎﻣﺮون و ﮐﻮﺋﯿﻦ )1999(، اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ ﭘﺎﯾﻦ )2003( و ﻣﺪﯾﺮﯾﺖ داﻧﺶ ﻻوﺳﻮن )2003( ﺑﻮد. ﺟﻬﺖ ﺗﺠﺰﯾﻪ و ﺗﺤﻠﯿﻞ دادهﻫﺎ از ﻧﺮماﻓﺰار اس. ﭘﯽ. اس. اس و آﻣﻮس ﻧﺴﺨﻪ 23 اﺳﺘﻔﺎده ﺷﺪ. ﯾﺎﻓﺘﻪﻫﺎ: ﻣﻘﺎدﯾﺮ ﺷﺎﺧﺺﻫﺎي ﺑﺮازﻧﺪﮔﯽ ﻣﺮﺑﻮط ﺑﻪ اﻟﮕﻮي ﭘﯿﺸﻨﻬﺎدي ﭘﮋوﻫﺶ ﻧﺸﺎن داد ﮐﻪ ﺷﺎﺧﺺﻫﺎي ﺑﺮازﻧﺪﮔﯽ ﻣﻄﻠﻮب اﺳﺖ. در راﺑﻄﻪ ﺑﺎ ﻓﺮﺿﯿﻪﻫﺎي ﻣﺮﺑﻮط ﺑﻪ اﺛﺮ ﻣﺴﺘﻘﯿﻢ، ﯾﺎﻓﺘﻪﻫﺎي ﭘﮋوﻫﺶ ﻧﺸﺎن داد ﮐﻪ ﺑﯿﻦ ﻓﺮﻫﻨﮓﺳﺎزﻣﺎﻧﯽ و ﻣﺪﯾﺮﯾﺖ داﻧﺶ )p<0/005؛ 0/87=β(، ﻓﺮﻫﻨﮓﺳﺎزﻣﺎﻧﯽ ﺑﺎ اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ )p<0/005؛ 0/55=β( و اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ ﺑﺎ ﻣﺪﯾﺮﯾﺖ داﻧﺶ )p<0/005؛ 0/72=β( راﺑﻄﻪ ﻣﺴﺘﻘﯿﻢ و ﻣﻌﻨﯽداري وﺟﻮد دارد. ﻧﺘﺎﯾﺞ آزﻣﻮن ﺳﻮﺑﻞ در ﺧﺼﻮص ﻓﺮﺿﯿﻪي ﻏﯿﺮﻣﺴﺘﻘﯿﻢ ﻧﺸﺎن داد ﮐﻪ ﻓﺮﻫﻨﮓﺳﺎزﻣﺎﻧﯽ از ﻃﺮﯾﻖ اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ اﺛﺮ ﻏﯿﺮﻣﺴﺘﻘﯿﻢ و ﻣﻌﻨﯽداري ﺑﺮ ﻣﺪﯾﺮﯾﺖ داﻧﺶ دارد. )p<0/005؛ 0/396= β(. ﺑﺤﺚ و ﻧﺘﯿﺠﻪﮔﯿﺮي: ﺑﺎ ﺗﻮﺟﻪ ﺑﻪ ﻧﺘﺎﯾﺞ ﭘﮋوﻫﺶ، اﯾﺠﺎد ﺑﺴﺘﺮ ﻣﻨﺎﺳﺐ ﺑﺮاي اﯾﺠﺎد ﻓﺮﻫﻨﮓﺳﺎزﻣﺎﻧﯽ ﻣﻨﺎﺳﺐ، ﻣﻨﺠﺮ ﺑﻪ اﻓﺰاﯾﺶ ﺣﺲ اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ در ﺑﯿﻦ ﮐﺘﺎﺑﺪاران ﮐﺘﺎﺑﺨﺎﻧﻪﻫﺎي داﻧﺸﮕﺎﻫﯽ ﻣﯽﺷﻮد و ﺣﺲ اﻋﺘﻤﺎد ﺳﺎزﻣﺎﻧﯽ در ﺑﻪ اﺷﺘﺮاكﮔﺬاري داﻧﺶ و ﺗﺠﺮﺑﯿﺎت، ﺧﻠﻖ داﻧﺶ ﺟﺪﯾﺪ و ﺑﻪﮐﺎرﮔﯿﺮي داﻧﺶ ﮐﻪ ﻫﺪف از اﺟﺮاي ﻣﺪﯾﺮﯾﺖ داﻧﺶ اﺳﺖ ﺗﺄﺛﯿﺮﮔﺬار اﺳﺖ.

The aim of this study was to investigate the mediating role of organizational trust in the relationship between organizational culture and knowledge management in university libraries in Ahvaz (Shahid Chamran University of Ahvaz and Jondishapur University of Medical Sciences). Methodology: The present study is a correlational application that has studied all librarians of Shahid Chamran University Libraries of Ahvaz and Jundishapur Medical Sciences. Data collection tools were Cameron and Quinn (1999) Organizational Culture Questionnaire, Payne Organizational Trust (2003) and Lawson Knowledge Management (2003). SPSS and AMOS software version 23 were used to analyze the data. Findings: The values of fitness indices related to the proposed research model showed that fitness indices are desirable. Regarding the hypotheses related to direct effect, the research findings showed that there is a direct and significant relationship between organizational culture and knowledge management )p<0/005; β=0/87), organizational culture with organizational trust )p<0/005; β=0/55) and organizational trust with knowledge management )p<0/005; β=0/72). The results of Sobel test on indirect hypothesis showed that organizational culture has an indirect and significant effect on knowledge management through organizational trust )p<0/005; β=0/396). Conclusion: According to the research results, creating a suitable platform for creating a proper organizational culture leads to increasing the sense of organizational trust among librarians of university libraries and a sense of organizational trust in sharing knowledge and experiences, creating new knowledge and applying knowledge.