بررسي سبكهاي مديريت تعارض در دبيرستانهاي شهر يزد از ديدگاه مديران

In this research, on the basis of Thomasʹ five point scale (1977: 98-102) a survey asking for the opinions of the high-school principals in Yazd for the academic year 1380- 81 (2001/2002) was conducted. The main focus of the research was to find out how principals go about conflict management. The styles under survey were as follows: Forcing and Dominance, Accomodation, Avoidance, Compromising, and Collaboration. These styles determine to what extent the principals utilize their personal opinions in conflict management and how much they accept the opinion of others. From a total population of 102 subjects (53 male, 49 fenale) 60 principals (30 male, 30 female) were randomly selected for the survey. The data obtained were analyzed by using Fisherʹs Z Test utilizing SPSS statistical software. A questionnaire consisting of 30 items in likert-type format was used. The items were constructed on the basis of Thomas theory, Rahimʹs (1990) questions, and S. Robinʹs questionnaire. The results of the study show the ranking of the styles advocated by the principals to be as follows: 1) collaboration, with 23 points; 2) compromising, 22 points; 3) accomodation, 15 points; 4) dominance, 13 points; 5) avoidance, 12 points. The results exhibit partial simlarities to those conducted in Iran and neighboring countries.