كيفيت مديريت و مديريت كيفيت در ناجا تاملي در موضوع پليس مطلوب با ارايه نمونه يك چارچوب براي دستيابي به آن

Quality of Management & Quality Management in Naja (Islamic r. of Iranʹs Police Organization).

A successful management is based on three principles: client-orientation, human orientation & quality. "Morality" can be added in this list, since it is a product of the heart. It is said that the product of mind is "thought" and of the heart is "motivation". Managers should pay attention toword emotional relations and feelings of their empoloyees. Regarding the above-mentioned remarks, the author tries to give a framework and model for an "ideal police".