اولويت بندي عوامل موثر بر اثر بخشي سازماني با رويكرد عوامل استراتژيك به وسيله Topsis (مطالعه موردي شركت آذين خودرو)

Ranking of effecting factors of organizational effectiveness with Strategic Constituencies Approach by Topsis (Azinkhodro company case study)

The present research has been accomplished with the aim of ranking the influencing factors on organizational effectiveness with Strategic Constituencies Approach by the means of Technique for Order-Preference by Similarity to Ideal Solution (TOPSIS). The aforementioned research is known as discovery, descriptive-mathematical. The influencing factors on organizational effectiveness or, by the other words, those Strategic Constituencies which are the interests of organization, have been determined and extracted through distribution of questionnaire among the organizational elite. The interests include: stockholders, staffs, customers, supporters, society, state institution and creditor. The next phase has been devoted to the definition of the 21 goals in relation to the interests (each with 3 main goals) by the elite. Through the questionnaire and by the means of Analytic Hierarchy Process (AHP) technique and by using the two by two comparisons, the elite have weighed each one of the interests and their goals. By the distribution of the same questionnaire, the preference and relative weigh of the goals have been acquired under the idea and judgment of the interests. With considering all the weigh, the relative final weigh of the general goal of organization for each one of the interests has been extracted and by the help of TOPSIS technique, the goals and interests have been ranked and their absolute weigh has been gained. The conclusions of this research have been used for editing of optimize strategies refer to satisfactory of needs and attainment to ranked goals of interests.