الگوي مفهومي اندازه گيري عملكرد برنامه ريزي منابع سازماني مطالعه موردي: مجتمع پرورش و توليد فرآورده هاي مرغ گوشتي زربال

A conceptual model for enterprise resource planning performance measarement, case study: zarbal complex

Manufacturing organizations are complex systems where the interactions between the various functions sales, distribution, manufacturing, materials, finance, human resources, maintenance have to be managed towards a common purpose of delivering the customers maximum value at the optimum price. However, since most of these organizations have a Functional Structure, each function/department works towards their own goals and objectives, rather than the organizational goals. This is further aggravated because information flow is restricted by functions, and even when other functions want to take a holistic view, they do not have the information to do so. These are the issues addressed by enterprise resource planning software solutions providing a common, consistent system to capture data organization wide, with minimum redundancy. ERP integrates the information across functions, and provides a set of tools for planning and monitoring the various functions and processes and ensuring progress towards a common purpose. We decicle to introduce a model for measurement of performance of an organization and enterprise which they are using total systems or ERP. Till yet there are no any tools which can measurement the performance of an enterprise and achievement of goals. So in this time we try to summarize the ERP and performance measurement survey. In the following sections, we describe the history, Basic conceptual related to ERP and total systems, life cycle of develop and use of these systems and finally we focus on performance measurements of organizations which using the ERP or total systems.