تاثير آموزش مهارت هاي ارتباطي بر اساس راهنماي كالگري - كمبريج بر آگاهي، نگرش و عملكرد پزشكان خانواده شاغل در طرح پزشك خانواده دانشگاه علوم پزشكي جهرم در سال 1386

The Impact of Communication Skills Training Based on Calgary-Cambridge Guideline on Knowledge, Attitude and Practice of Family Physicians in Jahrom University of Medical Sciences 2007

Introduction: Good doctor patient communication has a positive impact on a number of health outcomes. We have designed this trial to assess the educational benefits of communication skills workshop based on Calgary-Cambridge guideline on the knowledge, attitude and practice of family physicians. in Jahrom. Materials and Methods: This double bliud, prospective study was performed in 2007 in Jahrom University of Medical Sciences. The population studied consisted of 24 family physicians from Jahrom University of Medical Sciences. They were divided randomly in to two groups consisting of 12 family physicians in each group. Inclusion criteria were family physician of Jahrom University of Medical Sciences and the exclusion criterion was discontinuation of the workshop. To evaluate the practice of family physicians, we assessed satisfaction of their patients. Five patients of each doctor were studied selected by sample sampling. Baseline knowledge, attitude and practice of each doctor were assessed using questionnaires. Then, 1 group of doctors participated in the communication skills workshop, while the other group did not. Two months after the workshop, knowledge, attitude and practice of both groups of doctors were re-assessed. The scores of both groups were compared. The results were analyzsed using SPSS 11.5. Results: The mean scores of knowledge, attitude and practice of both groups before the workshop were compared and the results showed that there was no significant difference between the two groups (P=0.830, P=0.924 and P=0.891, respectively). The mean score of knowledge, attitude and practice of both groups after educational intervention were compared and the results showed that there was a significant difference between both groups (P=0.001, P=0.000 and P=0.000, respectively). Conclusion: Training intervention can be effective in producing significant changes in family physicianʹs knowledge and attitude as well as in the patientʹs satisfaction.