نقش بالنده سازي كاركنان در بهبود اعتماد متقابل آنان به مديران

The Effect of Human Resource Development on Trust between Employees and Managers

Forming a Climate of trust in organizations is vital for today business environment. In creating such climate, the role of human resource managers is of great importance. Therefore, identifying how HR Strategies and practices affect forming mutual trust in organizations can help HR managers to do their roles effectively. This research studies the effect of human resource development practices including four main practices in the context: Training, competencies development, information sharing, and empowerment that are thought to be the main sources of trust between employees and their managers. Data analysis was conducted using regression and path analysis for data from 138 respondents in IDP Co. This research presents the framework that shows how these practices affect manager-employees trust in organizations. The results show that competencies development, empowerment, and information sharing have a positive significant effect on trust between managers and employees. However, the effect of training is indirect; while competency development plays a mediator role between training and trust.