تاثير عدالت سازماني، رابطه رهبر- عضو، اعتماد و توانمندسازي روان شناختي بر رفتارهاي شهروندي سازماني

The Effects of Organizational Justice, Leadership Relationship-Member, Trust and Psychological Empowerment on Organizational Citizenship Behaviors

One of the most important characteristics of any organization for work in today variable conditions is to have people who are inclined to take part in organization successful changes without having any occupational formal obligations. Behaviors beyond the role formal expectations are very important and necessary for organization revival and defined as organization citizenship behaviors. Organization citizenship behaviors are among important factors that plays an important role in organization superiority. The fields in which Organization citizenship behaviors appear should be supported by roots and strong backings which result in appearance of such behaviors among personnel. Therefore if the roots of citizen behaviors can be reinforced this behavior will be followed by flourishing and superiority. In this article it is attempted to study the relationship between organization, leadership relationship-member, trust in supervisor, psychological empowerment and organization citizenship behaviors using organization citizenship behaviors social interaction developed model. In establishment of this model, two social context characteristics of justice and the quality of interpersonal relation (leadership relationship-member) in which the personnel work were studied. Justice (perceived justice) and relationship quality, show the personnel with psychological capacity that when the risk related to public works decrease (supervisor trust), participate in organization citizenship behaviors by motivating personnel (through psychological empowerment). The foundlings of this article show that the personnel perception of justice related positively with trust in supervisor and psychological empowerment. The personnel perception of leadership relationship-member also related positively with trust in supervisor and psychological empowerment. Trust in supervisor and psychological empowerment related positively with organization citizenship behaviors.