ابعاد و شاخص هاي كيفيت خدمات انتظامي كلانتري ها از ديدگاه مردم

Asp ects and/indices oft he qua City ofpoCice servicesinpoCice stations

Community policing approach acquires to gain the peopleʹs trust with giving high-quality services. So attracting their participating and partnership. The main question of the research is: what are the Aspects and indices of the quality of police services in police stations? Logically and randomly Numbers of police stations have been selected. Sampling size counted 142 persons On the basis of the daily average of referrals to police stations and using the Cochran formulation. 121 completed questionnaires are collected and analyzed according to factors, aspects and indices. So 32 indices decreased in17 indices and 5 dimensions: possibility of trust, responsibility, assuring, sympathy, organizational policy.