ارزشيابي دوره "مديريت بحران" ويژه مديران و اعضاي ستاد حوادث غير مترقبه شهرستانهاي استان تهران (بررسي تأثير ويژگي هاي جمعيتي شركت كنندگان بر "نگرش آنان از مباحث مديريت بحران" و "ميزان رضايت از دوره ها")

Evaluation the Course of "Crisis Management" for Managers and Staff Members of Unexpected Disasters Centers in Tehran

Education is the inseparable component of preparation in crisis and on the other hand, education evaluation is the inseparable component of education process for improving quantitatively and qualitatively. Therefore, the aim of this study is to evaluate the course of "crisis management" for both managers and staff members of unexpected disaster center. Methods About 93 participants were selected randomly in this study. The data was collected by using of a questionnaire in three parts as "attitude towards crisis management", view assessment on the course implementation" and finally "collecting suggestions for the course review". Findings Some participated managers had a positive view about crisis management. They considered it as a scientific-applied knowledge; however over half of them felt that it was not applicable in the country. About 80% of participants were interested in taking part in the supplementary courses and found it useful for their duties in crisis. Conclusion The results have confirmed that participated managers had a positive viewpoint about the course. Also, they had this tendency to involve in the next planned courses regularly in both theoretical and workshop style. According to their beliefs, these workshops can improve the managersʹ decision making in crisis.