طراحي الگوي توسعه مديران حوزه بهداشت و درمان و آموزش پزشكي

Designing development model of managers in health care and medical education area

Aims: Considering complicated health problems, rapid socioeconomic changes and important aims like efficiency and patient satisfaction, Health System confronts numerous challenges. The most important goal of managersʹ development plan is to provide high quality services. Determining and establishing a proper model is necessary in order to reach this goal. This study was designed to identify influencing components in development of military force health managers. Methods: This is a comparative-analytical study which was done on 11 human resources management experts in year 2010. A researcher-made questionnaire was used as data gathering tool and Delphi technique was used for validation of the model. Research units were interviewed and their answers were documented in mentioned questionnaire. Data was analyzed using descriptive statistics by SPSS 17 software. Results: Most important influencing factors in development of health mangers include talent finding, substitution and organizational, professional, psychological, religious and Islamic support. Performance determinants include knowledge, skill, character, motivation, attitude, spirituality, intuition, wisdom, talent finding, substitution, organizational structure, design of managerial jobs, software, hardware, processes and management tasks. Conclusion: Emphasizing on individual and organizational aspects is required for development of military force health managers.