رابطه مديريت تنوع نيروي كار و دانش آفريني سازماني در آموزش عالي ايران

Workforce Diversity Management and Organizational Knowledge Creation

W orkforce diversity is a new asset for organizations which has been resulted from the increasing globalization. Workforce diversity presents different mental models to organizations; if managed well will produce new ideas, knowledge creation and innovation. This article reports the findings of a research project which examines how workforce diversityʹs management relates to the knowledge creation process in higher education system. Data were collected from a questionnaire. Using stratified random sampling, 132 faculties were selected and asked to answer the questions. The findings indicate that workforce diversity has a positive impact on knowledge creation in higher education system. Additionally, knowledge creation can be enhanced by an effective management in these institutions. Key words: Workforce diversity management; Organizational knowledge creation dynamic theory; Diversity asset; Talent management