بررسي رابطه بين مولفه هاي هوش هيجاني و سبك هاي مديريت تعارض مديران دبيرستان هاي دخترانه

A study of the relationships between emotional intelligence and conflict management styles of the girl’s high school principals

هدف اين پژوهش بررسي رابطه بين مولفه هاي هوش هيجاني و سبك هاي مديريت تعارض مديران دبيرستان هاي دخترانه شهر اصفهان در سال تحصيلي 86- 1385 بوده است. روش تحقيق به كار رفته در اين پژوهش،‌ از نوع توصيفي- همبستگي است. جامعه آماري اين پژوهش شامل كليه مديران و دبيران نواحي پنج گانه آموزش و پرورش شهر اصفهان مي باشد كه به ترتيب بالغ بر 141 و 3794 نفر مي باشند كه از اين تعداد،‌ 40 نفر مدير و 300 نفر دبير، به شيوه نمونه گيري خوشه اي متناسب به عنوان نمونه تحقيق انتخاب شدند. ابزار اندازهگيري پژوهش پرسشنامه هوش هيجاني سيبريا شرينك و پرسشنامه سبك مديريت تعارض استيفن رابينز بود. به منظور تجزيه و تحليل داده ها، علاوه بر شاخص هاي آمار توصيفي،‌ از روش هاي آمار استنباطي نظير ضريب همبستگي پيرسون، آزمون T مستقل، تحليل واريانس يكراهه و آزمون شفه استفاده شد.

The purpose of the present research was to study the relationships between emotional intelligence and conflict management styles of managers who work in girl’s high schools of Isfahan city of Iran. To do this five dimensions of EI (Self-awareness, Self-regulation, Motivation, Empathy and Social skills) and five styles of conflict management (Competing, Accommodating, Compromising, Collaborating and Avoiding) have examined. Research method was descriptive- correlative. Statistical population included all managers and teachers of high schools of Isfahan whom from was chosen 40 managers and 300 teachers. Research instruments were two questionnaires of conflict management styles of Robbins and Emotional intelligence of Shrink. The collected data was analyzed via descriptive statistics, Pearson correlation, Independent t test, one way ANOVA and Scheffe. The results showed that: There were significant relations between EI and Five styles of conflict management. The relationship between Self-awareness and Competing & Accommodating styles wasn’t significant The relations between Self-awareness and Compromising, Collaborating and Avoiding styles was significant There was not significant relations between Self-regulation and Competing & Accommodating styles at P? 0/05 level but The relations between Self- regulation and Compromising, Collaborating and Avoiding styles was significant. The relationship between Motivation and Accommodating, Compromising and Collaborating styles was significant at P? 0/05 level, the relations between Competing, and Avoiding styles wasn’t significant. Empathy was positively associated with Competing, Accommodating, Compromising, Collaborating and Avoiding styles. Social skills was positively associated with Competing and Compromising, Accommodating, Collaborating and Avoiding styles at P? 0/05 level.